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Corporate Partner
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3.5 | 228 Reviews

28 cu. ft. French Door Refrigerator with CoolSelect Pantry™ in Stainless Steel

Samsung RF28HFEDBSR

Features

  • 28 cu. ft. Ultra-Large Capacity
  • Twin Cooling Plus™

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 36"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28 (cu. ft.)
  • Fresh Food Capacity: 18.9 (cu. ft.)
  • Freezer Capacity: 8.93 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
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28 cu. ft. Ultra-Large Capacity

Our 28 cu. ft. ultra-large capacity French Door refrigerator has enough room to fit up to 28 bags of groceries*.

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Twin Cooling Plus™

The Twin Cooling Plus™ feature maintains both high levels of refrigerator humidity to keep perishable fruits and vegetables fresher longer, and dry freezer conditions means less freezer burn for better tasting frozen foods.

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CoolSelect Pantry™

The CoolSelect Pantry™ provides optimal temperature control for your food storage needs with Deli, Fresh and chilled options. Great for safely defrosting items within a controlled space.

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Ice Master

Our refrigerator's Ice Master produces up to 10 lbs. of ice per day and stores up to 4.2 lbs. of ice. This space-saving design leaves more room in the refrigerator.

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High-Efficiency LED

LED lighting beautifully brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

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Adjustable Shelves

Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

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EZ-Open™ Handle

This specially designed handle allows for easy opening and closing of a fully loaded freezer. The low-profile handle design lifts up and glides out the drawer effortlessly.

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LED Display with Water and Ice Dispenser

An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

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ENERGY STAR® Rated

ENERGY STAR® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

28 cu. ft. Ultra-Large Capacity Our 28 cu. ft. ultra-large capacity French Door refrigerator has enough room to fit up to 28 bags of groceries*.

Twin Cooling Plus™ The Twin Cooling Plus™ feature maintains both high levels of refrigerator humidity to keep perishable fruits and vegetables fresher longer, and dry freezer conditions means less freezer burn for better tasting frozen foods.

CoolSelect Pantry™ The CoolSelect Pantry™ provides optimal temperature control for your food storage needs with Deli, Fresh and chilled options. Great for safely defrosting items within a controlled space.

Ice Master Our refrigerator's Ice Master produces up to 10 lbs. of ice per day and stores up to 4.2 lbs. of ice. This space-saving design leaves more room in the refrigerator.

High-Efficiency LED LED lighting beautifully brightens virtually every corner of your refrigerator so you're able to quickly spot what you want. Plus, it emits less heat and is more energy-efficient than conventional lighting. The sleek design saves more space than traditional incandescent light bulbs.

Adjustable Shelves Designed to fit taller items with ease, you can use this three-way shelf for all your storage needs. Use it as a standard shelf, slide-in for more space or flip-up for even more storage space.

EZ-Open™ Handle This specially designed handle allows for easy opening and closing of a fully loaded freezer. The low-profile handle design lifts up and glides out the drawer effortlessly.

LED Display with Water and Ice Dispenser An external, Ice Blue Digital Display allows you to easily control settings at the touch of a button. The Samsung Ice and Water dispenser provides a uniquely-tall opening so pitchers and tall decorative glasses can be filled quickly and easily. The external ice and water dispenser also serves as a filter, ensuring that plenty of filtered water, crushed ice and cubed ice is always on hand.

ENERGY STAR® Rated ENERGY STAR® rated products meet strict energy efficiency specifications set by the government. This Samsung refrigerator not only meets ENERGY STAR® requirements, it exceeds them.

Features

  • 28 cu. ft. Ultra-Large Capacity
  • Twin Cooling Plus™
Key Features
Ice Maker Yes
Standard Features
Cool Select Pantry with Temperature Control Yes
External Filtered Water and Ice Dispenser Yes
High-Efficiency LED Lighting Yes
Cooling System Twin Cooling Plus™
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers 2
Shelves 5
Gallon Bins 3
EZ-Open Handle™ Yes
2-Minute Door Alarm Yes
Contour Doors w/ Smooth Finish Yes
CoolTight Door Yes
Dispenser Light Yes
Display Color Ice Blue
Filter Indicator Yes
Water Filter HAF-CIN/EXP
Refrigerant R134a
Adjustable Shelves Yes
Refrigerator Design
Type French Door
Color Stainless Steel
Refrigerator Features
Humidity Control Crispers 2
Gallon Bins 2
Total Bins 7
Dairy Compartment Yes
CoolSelect Pantry™ Yes
Extending Half Shelf 1
Foldable Shelves 1
Interior Light High Effeciency LED , Side LED + Showcase LED
Shelves 5
Slide-In Shelf 1
Slide-out Shelves 1
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
Freezer Features
EZ-Open Handle™ Yes
Drawer Divider 1
In-Door Pizza Pocket Yes
Water and Ice Dispenser Yes
Cubed and Crushed Ice Cubed/Crushed
Interior Light High Efficiency LED
Large 2-Divider Opaque Bins Yes
Energy Usage
CEE Rating Tier 1
Power
Energy Consumption 725 kWh/yr
Capacity
Total Capacity (cu. ft.) 28.07 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 36" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8"" H x 28 7/8" D
Product Dimensions with Door with Handles 35 3/4" W x 70" H x 36" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 33 1/2" D
Product Dimensions with Doors Open 35 3/4" W x 70" H x 49" D
Product Dimensions without Hinges or Handles 35 3/4" W x 68 7/8"" H x 33 1/2" D
Product Dimensions without Door without Handles 35 3/4" W x 68 7/8"" H x 29" D
Shipping Dimensions 38 5/8" W x 76 5/8" H x 36 1/8" D
Net Height without Hinge 68 7/8"
Weight
Product Weight (lbs.) 326.284 lb.
Shipping Weight (lbs.) 352.74 lb.
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-Years Parts and Labor on Sealed Refrigeration System Only*
10 Years 10-year Parts and 5-year Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)
Awards and Certificates
J.D. Power Awards Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 36"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28 (cu. ft.)
  • Fresh Food Capacity: 18.9 (cu. ft.)
  • Freezer Capacity: 8.93 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you. We do not ship outside the Lubbock area.

3.5 out of 5

59% of reviewers recommend this product.

1 Stars

Disappointed

Annoyed 10/28/2021

fridge started messing up after warranty expired. it's now 4 years old, barely makes ice (when it does at all), requires constant defrosting of the icemaker, leaks water from ice maker onto the floor (slip hazard), and frosts over our freezer food in addition to frosting on the inside of the pull out drawers (chunks that have to be broken off to get the doors to close again). the digital panel is not communicating with the ice maker and will switch between water/cube/crush ice during dispensing. the stainless is not smudge free and is a pain to clean. the water leaks from the ice maker run down the fridge causing permanent staining. overall, for a $2300 fridge, i expected a longer life span and basic functionality. the only thing i like about it is the layout.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Garbage FRIDGE

Hawkeye 9/20/2021

bought samsung package 4 years ago.....stove needed repair within one year.....microwave needed repair within 2 years.....dishwasher ( replaced year 3.....now the fridge is shot...samsung can not or wiii not give a repair referral ....customer service is absolutely non-existent !!! samsung seiis inferior products ....there are many sights aii referencing this fridge to be a no good as weii as other samsung products.....
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Ice Maker problems

carsama 8/9/2021

the ice maker needs to be redesigned. the ice pieces get stuck and the ice does not drop through the dispenser. i've had this problem since i bought the refrigerator. i would not recommend this refrigerator to anyone. let me know if anybody else has had the same issues.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

don't buy this refrigerator

Jack 4/10/2021

i purchased this refrigerator 5- 6 years ago. not cooling down. technician tell me i need to purchase new one. is going to cost too much money to fix it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Beautiful but Problematic

Ginny 3/12/2021

we purchased this refrigerator seven years ago. we loved it. however, in the past year we have had to 1) remove the back panel to defrost the fan unit 2) replace the back panel 3) replace the cracked ice drawer 4) defrost the ice maker augur 3 x; 5) seal the ice maker housing 6), remove the back panel again to clear the clogged drain and mop up the water under the deli drawer. samsung has not addressed the problems.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Disappointment

Massie 1/22/2021

I have had nothing but issues with this refrigerator from the ice maker freezing up to the back panel, water under the crisper drawer and hours and hours of unthawing for it to work properly. I do not recommend after my experience.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Twin Cooling Freezing

Mquita 12/31/2020

i've had my refrigerator for 5 years and it started making an extreamly loud sound, it was periodic, and it stopped when i opened the doors. then a month later ice appeared in the back of the fridge inside the holes of the back wall. turns out its so common, the sound and the issue is listed on the samsung website. there are also many youtube videos on the issue. samsung should have done a recall on the refridgerater to fix this defect! the warrwnty is expired, but why should i pay for it to be serviced when samsung knows this is an issue with their refrigerators. how do i know they didnt set this up so people whould have to pay for service, labor, and parts. so my options are to defrost the fan and cooling panel every few months are buy another refridgerater.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Garbage

Kevin 11/4/2020

it was a nice fridge but freezer stopped freezing after 2 months. during a pandemic i'm stuck with a family of 4 with no kitchen freezer. it took 1 month to get a service tech appointment, another month for parts to come in and now i am told it will take another month to get the parts installed. i spent 2600 on a new fridge in may 2020 and it has been nothing but a headache and an inconvenience. useless appliance i'm almost at the point of throwing it out and buying a working lg, kitchen aid, etc.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

PIECE OF JUNK

FRUSTRATING CUSTOMER 10/20/2020

i got this 28 cu. ft. french door refrigerator with coolselect pantry™ in stainless steel approximately 3 years ago. i constanly had issues with ice maker that has iced build-up. luckily we bought the extended warranty and the repairmen had came out 3 times to fix the same issues. side note, we also bought 82 inches samsung tv 2 1/2 years ago and the pbc board has to be replaced. i will never buy another samsung appliance again. junks!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

HORRIBLE!!! DO NOT BUY!!!

undefined undefined 8/11/2020

ice maker problems from the start. 5 years later, still having them even though it was supposedly fixed with a recall. then 2 years in started making noise on and off. third year freezer evaporator will build up ice in the back until it freezes and has to be defrosted each month or food spoils. technicians extremely pricey and they cannot seem to find what's wrong. ice maker also has to be defrosted each month. this year, door shelves started breaking just because. no reason, they just came appart. today -- the ice and water dispenser push paddle fell off after getting some ice. so dissapointed!!! two years of defrosting each month just because it was $3,000. so mad!! never again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

HORRIBLE!!! DO NOT BUY!!!

MARUXA DUMONT 8/11/2020

ice maker problems from the start. 5 years later, still having them even though it was supposedly fixed with a recall. then 2 years in started making noise on and off. third year freezer evaporator will build up ice in the back until it freezes and has to be defrosted each month or food spoils. technicians extremely pricey and they cannot seem to find what's wrong. ice maker also has to be defrosted each month. this year, door shelves started breaking just because. no reason, they just came appart. today -- the ice and water dispenser push paddle fell off after getting some ice. so dissapointed!!! two years of defrosting each month just because it was $3,000. so mad!! never again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Terrible ice maker

JASON P 6/6/2020

the unit looks great and keeps my food cold, thats it. its extremely noisy, constantly leaks water and ice maker is terrible. product keeps cracking and leaking. dont buy
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

Buyer Beware!!!

SunnyAZ77 5/15/2020

looks good and has ton of space but that is where the positives end - it is a piece of junk!!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Bad Frig

Lanny 3/27/2020

we have had a samsung for about 4 years and it is the worst. the ice maker is junk, never buy another
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
5 Stars

Samsung Refrigerator A Must Have !

chadbradford1973 3/19/2020

highly recommend purchasing the samsung refrigerator when you are in need of a new appliance. great look and uses every bit of space for your items.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Disappointed

Rick 2/22/2020

after 3-4 years, fan broke one month out of warranty, temp not displaying actual temp in fridge, lost all food, ice maker always had issues from the start. very disappointed with this product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

DO NOT BUY

Thomas 1/23/2020

the ice maker does not work! it is designed poorly and samsung will not support their product! i have a kitchen full of samsung appliances, no more. this is a piece of garbage.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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Value

 
2 Stars

5yrs ago... not built to last

SamsungKiller 12/17/2019

samsung rf28hfedbsr due to its faulty interior design {ice build up, water pooling on top of the fridge, the temp fluctuates,} may break down any moment.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

Really bad Ice Maker

Carlos 12/13/2019

ice maker unit does not produce ice, the unit does not defrost the system making ice keeps accumulating in the resistance, and blocking the system, it is a really bad unit that i would not recommend
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
5 Stars

Awesome

Ironman 11/4/2019

i bought is 3 years ago and still running fine. i love this fridge since beginning.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Nothing but problems

Adam 10/24/2019

samsung has been selling defective refrigerators with a common issue: the ice maker freezes over the fan, thus shutting off the refrigeration.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

Another Awesome Appliance from Samsung!

JeniJenJen 10/19/2019

this is our second samsung appliance installed in our new home. there is so much room in this fridge! a+ on this appliance, we'd buy it again and definitely recommend it.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Bad Ice Maker and now not cooling

angry customer 9/12/2019

this unit is less than 5 years old. we gave up on the ice maker 2 years ago because of the leaks and freeze ups. last weekend the fan was making all kinds of racket and now it won't cool.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stay Away!!!

jzzr83 9/12/2019

ncie looking but it does not defrost properly and there is ice buildup that hits a fan. very loud and samsung says i need to pay to fix the known issue.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
2 Stars

Very unhappy

Amanda 9/10/2019

bought this brand new from lowes and around had to have a service call on it and a new seal put in and still have ice build up around the too of the freezer door.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

TIred of ice maker

sickoficebags 9/9/2019

love this beautifully designed refrigerator by samsung but i do not like the design of the ice maker. it continuously freezes over with no ice production for days.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

OK - Ish

mrskennedy03 8/28/2019

purchased in nov 14. may 19 - fan stopped cooling fridge, found a fix. ok till aug 4th - same issue. 23 days later same thing. tired of fixing the cooling system/fan. i was home & didn't loose food.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
5 Stars

Family Friendly

RamaFam 8/26/2019

plenty of space for big items. filter is not expensive to replace. the freezer is wide, deep and has movable racks, which helps keep everything organized
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Falling apart with no support

Fleeced 8/19/2019

ice maker leaks water, handle came off, rails and rollers came off. samsung refuses to cover past 1yr.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Ice Maker Defective / Samsung will not help!!!

DMSAN 8/16/2019

ice maker has a serious design flaw that samsung clearly acknowledges. the ice maker freezes constantly and will not produce ice.....then the entire door become stuck
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

DEFECTIVE SAMSUNG REFRIGERATOR

Dr Hanna 8/6/2019

my refrigerator started making noise and leaking and not cooling in the refrigerator within 4 years. cannot find a technician to repair this model as they claim it is a common defect. not functioning.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
1 Stars

Do not buy!

Kris Nicole 7/29/2019

do not buy. ice maker freezes over and there is no fix for it. i have had it 3 years and not the fan does not work, and the unit will not cool. yet another service call is needed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

samsuck

odefin 7/24/2019

never made ice properly. have spent two summers trying to get fixed. samsung techs been out 4 x. still no ice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

lot of space but some poor quality details

P Mum 7/14/2019

most importantly, the two compartments on the right hand door have now cracked. unusable after 1 year.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Beautiful fridge

NikiCat 7/13/2019

great fridge, but two items: 1. samsung places a sticker right under their name, the glue from the sticker will not come off. 2. the drawer is noisy.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Plastic door bins break

meag2 7/2/2019

the bins break under normal use conditions. cheap plastic. i had more explanation but character limits prohibit me from sharing an actual review. well played, samsung.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Cool fridge

Rayzosious 7/2/2019

good space holds temp well looks good a little problem with customer service
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Subpar water and ice dispenser

Tritoon 6/29/2019

fridge is very efficient and works well except the water and ice dispenser which is awkward to use and ice flies all over while dispensing.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

3 repairs in under a year

ErinV 6/18/2019

nothing but trouble! samsung knows this model is riddled with problems, yet they continue to sell it. beware. buy a different refrigerator.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

Good til it isn't.

FrozenFedUp 5/19/2019

Worked fine for a year or so, but this model's fan gets iced up due to a design defect. I cleared the ice and it ran again for a couple of months before the ice built back up. It's a terrible design, and apparently this is a problem for all fridges of this model. Don't waste your time or money.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Freezer /ice maker is nothing but trouble

AMB1 5/7/2019

I have had this less than 1 year. Freezer stopped freezing 2 months after purchase. Samsung told us it was because we had a bag of ice in it. The handle fell off the freezer door. The ice maker accumulated frost, didn't keep the ice cold enough and it defrosted and refroze in clumps. The sensor to turn off ice making function didn't work. Repair man came out. Said this was a KNOWN problem. In fact, my neighbor had the same issue. Why didn't Samsung contact me? What good is registering my product if they don't provide customer service for known issues. Very disappointed in ice maker operation and Samsung Customer Service. Refrigerator features are nice.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Upper ice maker totally frozen.

pmdski 5/3/2019

We bought this last summer. About 1 month in the upper ice machine frosted over totally. Not able to open the door, totally frozen. Also the freezer handle keeps becoming loose and falling off. I have fixed that about 10 times. Now the silver end to the freezer handle fell off and will not go on. We like the layout of the fridge but all the small things are the problem. We got this a Lowes and have not been happy with it at all. Do not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Samsung refrigerator ice maker

Perrycjr 5/1/2019

Samsung refrigerator ice maker multiple problems and was deemed unrepairable. Great refrigerator except for the ice maker .
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

I want to say I Love it, but I can't

ShelleyBB 4/29/2019

I want to love this refrigerator, and I did at first. For the first year it was great, then I noticed around the water/ice dispenser in the door there was rust from it leaking. Then the ice maker for the door kept freezing up and we finally called for service. We have had it serviced twice for the same problem and they replaced the top two doors to take care of the rusting issue. It still freezes up and the door is starting to rust again around the water/ice dispenser. In the last 6 months we have had to throw out so much milk that has curdled long before the expiration date. At first we thought it was because we kept the milk in the door. So we rearranged the shelves and placed the milk on the bottom shelf towards the back of the refrigerator. That has not helped at all. We are now noticing ice building up on the back wall of the refrigerator along a seam in the wall. I love the size and the dual ice maker (even though only one is working) but I no longer wish to throw out spoiled milk on a weekly basis. Looking for a new brand with similar features.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

RF28HFEDBSR bad design

TEC dude 4/17/2019

RF28HFEDBSR ice maker continues to freeze up and quits making ice. SAMSUNG knows about the problem but has not done anything to help the people who bought it.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Problems - do an internet search by the brand name

JANICE G 4/17/2019

Problems - do an internet search by the brand name and you will find them. I have owned a Samsung refrigerator for 5.9 years. At this time I have had 2 ice makers replaced and and now the ice maker is broken a 3rd time. Plus there is a water leak, leaking water inside the fridge and onto the ground. I am a 77 year old women and have had to pay for these repairs, plus am on my hands and knees cleaning up the water. I reached out to Samsung and all they can tell me is the warranty is expired. THIS IS A DEFECTIVE PRODUCT - DO NOT BUY. Research the ice maker and water line leak issue it is well documented on the internet. I am appalled at their customer service response of this is out of warranty. If this had only happened 1 time I would understand but the ice maker breaking the same way 3 times and leaking water is more than just a minor 1 off issue. Research their product and read the reviews that talk about the same issues I am having. DO NOT BUY.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

LEAKS AND HAS CONSTANT ICE JAMS

LC462 4/14/2019

Repeated ice build up in ice maker and it leaks water out of the ice dispenser door constantly. The catch tray fills up with water and then overflows all over the floor and door. They have been out to "fix" it 5 times and it still does the same thing! Buy a different model!
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Fundamental Design Flaw - Class Action Lawsuit

Ben Pearson 4/10/2019

Where do I begin with this utter piece of TRASH that Samsung decided to call a refrigerator. This refrigerator was purchased new in early 2017 along with an entire kitchen suite of Samsung appliances AND a Samsung front load washer and dryer combo. Of the numerous, and I mean numerous problems we've had with all of these Samsung appliances; this "refrigerator" certainly takes the cake for worst appliance I have ever owned. Throughout the course of my 2+ year ownership of this refrigerator I have had 14, yes, FOURTEEN service calls on this refrigerator. There are 2 main critical design flaws with this refrigerator. 1. Ice continuously builds up around the top of the compressor lines that enter the refrigerator. These are located behind a plastic panel at the back of the refrigerator. This ice builds up and blocks the primary fan from circulating cold air into the refrigerator. Once this happens everything is 'luke-warm' inside but this "intelligent" refrigerator still thinks its cold inside because the temperature probe is not actually located inside the refrigerator. I have had all the manufacturer's recommended "fixes" for this completed several times over and nothing solves this problem. We have tried new condenser line sensor, main board replacement, installing of the new, longer drain probe for the evaporator heating element, installing the updated version of the condensation drain tube rubber fittings that allow water to flow through but no air back in, and about 5 different back panel replacements with ZERO effectiveness. This #1 issue is a material weakness to the design of this refrigerator, Samsung is fully aware of this issue and CONTINUES to sell this design to US consumers. This should warrant a class action lawsuit for this reason alone. 2. The ice maker fails to drop ice into the tray because it freezes to the side of the ice maker. This is a well documented issue as well and there is no fix for this design. I have had Samsung authorized repair technicians, centerpoint technicians, and Sears technicians work on this refrigerator and the message is clear: STAY AWAY FROM SAMSUNG REFRIGERATORS.
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

If I could give less than a 1 star.. Ice maker!!

LaurenMinj 3/24/2019

The ice maker has been nothing but problems. It freezes up daily. Dethaw it to get the ice to work each day but now even that doesn't work.. I am beyond frustrated and all of the issues happened a day after our 3 year warranty expired. It is not a cheap fridge, so you'd expect the darn thing to work!
Originally posted on Samsung.com

No, I do not recommend this product

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4 Stars

Do you really have to turn off the water

ckeen100 3/4/2019

Do you really have to turn off the water to change out the water filter? With my old Samsung, very similar to this one, the filter was in the back top shelf and just twist it out and twist in the new one. A few drips on the shelf but didn't have to pull the whole thing out from the wall to turn off the water.
Originally posted on Samsung.com

Yes, I recommend this product

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