Makes a lot of ice
Jess
10/31/2017
This thing puts out a lot of ice
Yes, I recommend this product
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Working as expected
LTD
8/11/2017
This machine was purchased for the Administrative wing of a college and while we had multiple issues with our previous ice maker, KitchenAid was great to work with so we ordered a second one (an upgrade from the previous). It was delivered when they said it would be and in good shape. When the guys arrived to deliver it they also installed it and hauled away the old one. The new one installed very easily - any mechanically inclined person could do it. We added an inline filter to the water line but this one comes with a place for a filter - though the filter was not included. After being away for the weekend we came in to a full bucket of nice clear ice and it's been working well ever since. We are very happy with this machine so far.
Yes, I recommend this product
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easy install, great ice - love my new ice machine!
cool drink john
7/14/2017
replaced old machine with our new KitchenAide -
full ice bin in no time.
great ice, no noise.
summer just got cooler at our house.
Yes, I recommend this product
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Excellent Ice Maker With Integrated Water Filter
JBinTexas
7/4/2017
We bought this Kitchenaid Ice Maker primarily because of the kind of ice it makes-the little square, clear "chicklet" ice which works so well in most drinks. We had a ten year old GE Monogram ice maker which failed, and which made the same kind of ice, but GE no longer makes a similar model-this Kitchenaid is about the only one left if you want this particular type of ice. The ice maker itself is excellent. It comes with a drain pump already installed internally (a plus if you do not have a gravity drain), and not as a separate kit as suggested by Kitchenaid documentation. So, if you want to use a gravity drain you'll need to re-route the drain lines and the electrical connections and/or also just remove the drain pump and use the gravity drain. I installed this machine myself and it wasn't hard, but rerouting the drain and electrical from the included drain pump was pesky. I also purchased a 5/8" internal diameter reinforced vinyl drain hose to extend the drain reach to the gravity drain-the included line is too short, in my opinion, and more designed to connect the drain pump. You will also need an ice maker supply line (NOT included)-the same kind that hooks up a household refrigerator ice maker. If you do not have the supply line, you can't install the machine. This ice maker also has an integrated, changeable water filter, which is excellent and makes a positive difference in ice quality and flavor (filter is NOT included). Overall, I'm very happy we got this machine-it's working perfectly and we love it. I might finally add that I called Kitchenaid customer support in Michigan before we bought this and asked some pretty technical and detailed questions about the machine and the install. The representatives I got were promptly available, knowledgable, helpful and completely outstanding. A BIG plus for a potentially complicated appliance and I like the "Made in the USA" product support. I would consider Kitchenaid support a significant plus.
Yes, I recommend this product
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Out for repair after a couple months
Greencove G
6/21/2017
Love the unit then it stopped working. In shop for two weeks. Iceless and loveless.
Yes, I recommend this product
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HORRIBLE ICEMAKER AND WHIRLPOOL SERVICE!!!!
Dee
6/19/2017
I bought this ice maker 02/2016 along with $12,000.00 in other Kitchen Aid appliances for our new home. In June I started having trouble with this icemaker and have had at least 5 service calls on it. On 02/28/2017 I think was the 5th or 6th service call. They pulled the entire ice machine out cleaned it, replaced the ice cutting grid and now they had to come out again today 06/19/2016 and are going to replace the ice sensor????? The motor/pump have also been replaced. Even the repairman wasn't getting anywhere with Whirlpool. How many times do they have to come out to repair this lemon. The mold/mildew buildup is
HORRIBLE!!! My friends don't want to use the ice from this icemaker. It's gross!!! The ice in the back of the icemaker turns to slush so when mixing your ice with coke, tea whatever it's watery. I think they just keep sending repairmen to fix it until the warranty runs out. Never buy this icemaker. I am disappointed in Whirlpool and the backup of their appliance. Even the place I bought my appliances is trying to help. It's obvious I got aa lemon. They can't reccommend this icemaker to others knowing about my icemaker and it's problems. We are getting ready to build a camp and will not be using Whirlpool/ Kitchenaid this time. I have had Kitchenaid appliances for many years and I think the quality went down when Whirlpool bought them out. It's obvious their service did also because I never had poor service with Kitchenaid. DON"T BUY THIS ICEMAKER!!!! YOU WILL REGRET IT!!!
No, I do not recommend this product
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Good design and makes perfect ice!
Sally M.
6/14/2017
I bought this for my parents and they couldn't be happier! Having a dependable machine has been wonderful.
Yes, I recommend this product
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Great Ice Maker
Steve A
6/7/2017
This is an Ice Maker with a Drain Pump. It makes the great Cocktail sized Ice. Makes ice very quickly and a lot of it. It has been very quiet so far which is unusual for an Ice Maker. I am very pleased although I have only had this up and running for a couple of weeks. So far, it has exceeded my expectations.
Yes, I recommend this product
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Easy install nice ice very quiet
Dlawlesshardware
6/1/2017
Only had a week but well satisfied
Yes, I recommend this product
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Makes ice fast
Kathy
5/15/2017
Bought this ice maker and so far so good. I like the Max Ice feature and it does a great job of keeping ice in the bin.
Yes, I recommend this product
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Great features..love it!
Mere
4/18/2017
I bought this about 4 months ago and love it. Easy to use, and clean.
Yes, I recommend this product
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Ice Maker
French
3/30/2017
Easy install works and looks great
Yes, I recommend this product
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Love the ice
Chiapet
3/23/2017
Love the ice it makes - our favorite small squares.
Yes, I recommend this product
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3 Hr Life Expectancy
New Homeowners
3/17/2017
3 hrs old snd the pump burned out.(And, its very loud) Not happy!
No, I do not recommend this product
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I LOVE my new Kitchenaid Icemaker!
Rita C
3/9/2017
I got this as my birthday present and love never running out of ice!
Yes, I recommend this product
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Poor performance
Builder one
2/26/2017
This is my second one within a year. Kitchen aide would not replace first one because it didn't have enough of a repair record. The motherboard and water inlet valve went out within 6 months. Very loud function during cycling. The second one is makes only half the ice and what it does makes is wet and is melting as fast as it makes it. I have to keep setting on "rapid mode". Regular mode makes about bowl full between cycles.
Retail center swapped out the first icemaker but it was not Kitchaide. I'm a builder and will do what I can to steer my clients away from KA.
No, I do not recommend this product
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Ice Maker
tlowe
1/20/2017
I love the ice size and texture. It's not too big and hard. The ice machine does put out a fair amount of heat though.
I've had it 6 months and haven't had any problems with it.
Yes, I recommend this product
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Great luxury item
Jeff
12/10/2016
We were tired of running out of ice all the time
This ice machine has solved this issue for us and our friends.
Yes, I recommend this product
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Love my new KitchenAid Icemaker
Coco
11/12/2016
I have remodeled several homes and just finished building a new home in Florida. The first thing I think about in the kitchen area is where is the Icemaker going to be located.
Yes, I recommend this product
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The ice is great, but it comes with noise and heat
Ice Queen
11/5/2016
I love having fresh ice readily available, but this ice maker is noisier than a fridge ice maker, and several times a night, I wake up to what sounds like something falling off the counter. It's the ice dropping. It's also very warm. I can feel a difference in temperature just walking by, and sometimes the countertop is warm enough to instantly soften a stick of butter. It even warms the cabinet next to it. I realize it melts the ice in order to keep the ice fresh, but it seems like it could do that half as often and still produce fresh ice. I'm not sure I would have included this in our remodel knowing how noisy it is.
No, I do not recommend this product
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Fresh Cold Ice with bi-products
Ice lover
10/31/2016
Please keep in mind we have only had this ice maker for about 6 months. It has consistently produced fresh cold ice for us however the two bi-products of its production are noise and heat. At night the noise is extremely noticeable. The humming of the compressor is tolerable but the noise it makes to produce and drop the ice is very loud! It is also quite hot in the cabinet next to the unit despite the venting at the bottom of the unit.
No, I do not recommend this product
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So far, great!!
Donna
10/15/2016
I have only had this installed for a couple of weeks, but so far, great! Love the ice size and it fills up daily!
Yes, I recommend this product
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Broke in first 3 months
Rob
10/8/2016
Love the ice
Hate that it broke in 3 months
No, I do not recommend this product
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Excellent icemaker
stan
9/27/2016
Replaced a very expensive icemaker with this less expensive one. Works as good as if not better than the other one. It was easy to install.
Yes, I recommend this product
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Great ice maker
Have lots of ice
9/27/2016
We had to replace our previous Kitchenaid Icemaker(3 yrs old) because it was frequently springing water leaks & ruined my cabinet. I am pleased so far with this Icemaker but it's value will remain to be seen once we hit the 2 yr mark. It is quieter than our previous model when the pump is sending the water to the sink drain and the crash of ice is still heard but about half as loud. The filling process is a bit quieter but the cycle seems to have a bit longer rinsing sound. This Icemaker produces plenty of ice but I find that all in all, it seems to be melting in the Icemaker almost as fast as it is made. Storage chamber just seems to be warmer & the drawers in the cabinet next to the Icemaker seems to be warmed from the heat of the Icemaker more so than the previous model. Our bedroom is very close to the kitchen and the noise I hear in the middle of the night is nowhere near as bad as our previous Icemaker...I can actually sleep through this one.
Yes, I recommend this product
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working great so far
RB
9/6/2016
Working great so far, installed by plumber about 4 weeks ago. Version with the pump and all works well.
Yes, I recommend this product
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Expect the usual under cabinet ice maker issues
mgm homeowner
8/26/2016
1)Installation was tough into an existing kitchen. There is a plastic piece along the top edge and side that catches if the space is a tight fit so two men are required to pull it out if connection or repair is needed.
2)For whatever reason my plumber did not install the filter. I had to buy a new filter.
3)The water valve broke about a month after installation and the ice maker ran without water for a few days. The plumber that replaced it said this is a new valve, he's never seen one like it.
4)In order to clean the coils, I had to go buy a new screwdriver with a T20 star head! I had already bought a special screwdriver that removed the cover screws on my old ice maker. Why do you make it so hard for the average customer to perform routine maintenance? You have to be a contortionist to get the ice maker cleaner fluid poured in also. I am used to the difficulty for the benefit of nice ice, but really a new screwdriver plus cleaner fluid that should be done regularly is difficult to find except by ordering it online.
Yes, I recommend this product
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Love it
Shannon
8/15/2016
I have 2 new ice makers and I love them both. The ice is perfect size and the machine is nice and quiet
Yes, I recommend this product
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LOVE this ice machine
PMY
8/5/2016
This ice machine replaces an ice machine of a different brand which was trouble from day one. This Kitchen Aid has WONDERFUL ice that looks and tastes great. It has an integrated water filter (which is new to me) and the quality of the ice is great. It is also much quieter than my previous model. We live in Houston, Texas so we use a lot of ice and I am looking forward to many years of great ice production.
Yes, I recommend this product
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So far so good
I never write reviews
7/29/2016
Bought this ice maker to replace a discontinued GE Monogram that was irreparable. I like the look and design and so far it seems to be the perfect replacement. GE monogram replacement model is about $600 more retail price.
Yes, I recommend this product
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Great tasting ice
Frank
7/22/2016
Have had our ice machine for 1 month. Makes great tasting ice and the cubes are the perfect size. Cubes also last a long time once your beverage is poured.
Yes, I recommend this product
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Works Great
Bart
7/11/2016
The ice maker works perfect!
Yes, I recommend this product
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15" Automatic Ice Maker
Robyn
7/5/2016
I love this ice maker. We are replacing our Kitchenaid ice maker with the same model. The prior ice maker lasted 12 years. It makes clear perfectly square ice cubes with no funny taste! We always have enough ice even on those 106 degree days! I would definitely recommend this product to anyone who is looking for an ice maker for a large group.
Yes, I recommend this product
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Love It!
Big ice users
6/24/2016
Have had for a month, the ice is great, perfect size. We have eight in our family and it easily keeps up with the demand especially in the AZ heat. As it is always melting and making ice it does make noise but not an issue, for what it does not an inconvenience.
Yes, I recommend this product
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Ice Maker
none
6/22/2016
This product is awesome, highly recommend this for anyone looking to purchase. Lots of ice and tastes great!
Yes, I recommend this product
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Truly a great deal.
Charbe
6/18/2016
Just love this ice maker. There are so many great features. It runs very quiet, ice cubes are clear, the light inside, ...
Yes, I recommend this product
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Under Counter Ice Maker
Ric
6/5/2016
Replaced a 10 year old Ice Machine. The newer model was an easy install and came with a better light inside. Other than the handle style change they look much the same. Makes a lot of ice in a short time. Fairly quiet. We would recommend this to anyone needing a good supply of clear ice. Nice size cubes as well.
Yes, I recommend this product
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Sitzer Amazing Appliance Store
Raven
4/15/2016
The KitchenAid Icemaker is working great so far. We have only had it for two weeks. But it did make it through one party. This will be my last stand alone IceMaker We had a Whiylpool for four years. Three years of the four it was broken. Hopefully, this product will be a better performer
Yes, I recommend this product
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DISAPPOINTED
BOB
4/6/2016
AFTER 11 DAYS COMPRESSOR AND CONDENSOR FAILED.
DO NOT BUY!!!
No, I do not recommend this product
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Love the Ice
Duff
3/26/2016
Ice cubes are great and replenish quick.
Yes, I recommend this product
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Love it
Jerry
3/19/2016
This is our second with first lasting 15 years. Newer model is improved and we are very pleased with updates.
Yes, I recommend this product
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Love that it is quiet; love the cube size
Bariteri
2/5/2016
It was installed in mid-January, 2016, so writing this early on in the process... I love the quietness; it is so much quieter than our prior one. I love the small cube size and it makes an abundance of cubes.
The design of the scoop holder needs to be adjusted; Ice gets into it and makes it sometimes difficult to put the ice scoop back in the resting place. And I am still not used to the flap coming out with the ice flowing over when the door opens. Sometimes ice escapes to the floor.
But, all in all, it is a winner for me!
Yes, I recommend this product
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Very Nice Ice Maker
Tim
2/5/2016
Just installed this in my home theater,very quite and makes a ton of ice.
Yes, I recommend this product
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Broke after 2 months
L
2/5/2016
It's great when it's working! Has only been hooked up for 2 months though and stopped making ice. Repairman coming next week so we will see...
No, I do not recommend this product
Looks great and works great
Frugal shopper
12/1/2015
Attractive stainless front with a sturdy bar on the door. It is quiet and it make excellent clear ice. This replaced our Jennair ice maker and we like it much better. Hopefully it will be dependable (the Jennair brand required multiple service calls)
Yes, I recommend this product
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Not happy in Topeka
steve
12/1/2015
bought this year ago and worked fine for 9 months and then stopped making ice. 7 repair trips and still not working up to specs. Whirpool will not replace unit. getting the run around from the whirlpool rep
No, I do not recommend this product
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Loving our new ice maker!
Grancie
11/8/2015
We are extremely pleased with our new KitchenAid 15" Ice Maker. The ice is crystal clear and just the right shape and size to meet our needs. We absolutely love the smaller cubes!! Its operation is quiet and it makes sufficient ice daily to meet and even exceed our needs. We are so happy we chose KitchenAid. We believe we will enjoy it for years to come.
Yes, I recommend this product
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Great Ice All The Time
Villager
11/6/2015
The KitchenAid ice maker makes high quality ice in excellent quantities.
Yes, I recommend this product
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KitchenAid Ice Maker
Former Whirlpool Employee
10/26/2015
It makes lots of good clear ice in abundance, and operates very quietly.
Yes, I recommend this product
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These are lemons!
Thirst for ice
10/6/2015
Bought my Ice maker in Oct 2012 and it has never worked. Had 6 techs out to work on it and have replaced every part they think is wrong. Nothing has helped. My last tech who was out her 3 times refuses to work on it again. He says it is the worst appliance he has ever worked on. Still fighting with company to get anything done. I think they are waiting for my warranty to run out. Don't put yourself through this.
No, I do not recommend this product
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